Last updated: 30th October 2024
Information We Collect
Contact Form
When you submit our contact form, we collect:
- First and last name
- Email address
- Phone number
- Your reason for contact
- Newsletter subscription preference
Screening Tool
When you complete our screening questionnaire, we collect:
- Name
- Email address
- Phone number
- Your responses to screening questions
How We Use Your Information
Contact Form Information
We use the information you provide through our contact form to:
- Respond to your inquiries
- Send you requested information
- Contact you about our services
- Send newsletters if you opted in
Screening Tool Information
We use the contact details you provide through our screening tool to:
- Evaluate your eligibility for our services
- Contact you regarding next steps
- Maintain a record of your interest in our services
Your responses to screening questions are used solely for immediate eligibility assessment and are not stored in our systems.
Data Storage and Security
- Contact form submissions are securely stored in our database
- We implement appropriate security measures to protect your personal information
- We retain your contact information only for as long as necessary to fulfill the purposes outlined in this policy
- Screening question responses are processed in real-time and are not stored
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. Your information may only be shared:
- With service providers who assist in our operations (e.g., email service providers)
- If required by law
- With your explicit consent
Your Rights
You have the right to:
- Access your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw any consent you have provided
Contact Us
If you have questions about this privacy policy or how we handle your personal information, please contact us at info@hmscommunity.org.au.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.